Refund policy

We want you to love everything you order, but we understand that sometimes things don’t work out. Below is everything you need to know about our return and exchange process.

Return Policy

We accept returns on eligible items as long as they are in new condition, with original tags attached, and in the original packaging. Returns must be initiated within 30 days of the delivery date. 

Refunds are issued to the original form of payment.  

To start a return, you can contact us at BigBlittlebBoutique@gmail.com. Please note that returns will need to be sent to the following address: 26175 Kobilan Rd, Calhan, CO 80808 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at BigBlittlebBoutique@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at BigBlittlebBoutique@gmail.com.